At SmittenWith, most orders placed with us will be processed and shipped out from our warehouse within 4-7 days once it has been sent to print. Occasionally, due to unforeseen circumstances, an order may take longer to ship. If this happens, we will be sure to inform you. All orders will come with tracking numbers, and these will be emailed to you as soon as they become available to us.
By default, we ship all orders via POS Malaysia, who we find to have the most competitive rates and are also reliable. However if you prefer expedited service, we can ship via other couriers upon request. Please inform us early for a quotation.
SmittenWith is based in the sunny side of East Malaysia. However, We have clients all over the world from Australia to Hong Kong, and we’re thrilled every time to see our parcel flying out of the studio and putting smiles everywhere. However Smitten With is not responsible for any custom fees or duties incurred on international shipping. Please check with your local customs officers about rules and regulations that may apply to you.
Our products are available in bulk and wholesale, but these orders may take longer than 4-7 days to process and ship out.